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Privacy & Policy

Effective Date: 01/02/2026

Interfractional Business Services Limited trading as Scale Up Hampshire is committed to protecting the privacy and security of your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website ScaleUpHampshire.com, engage with our services, or interact with us.

We operate as a joint venture between Skills for Business Training Limited, Alloy Business Innovation Limited, and AS Consultants for Business Limited. This Privacy Statement applies to all data collected and processed by Interfractional Business Services Limited trading as Scale Up Hampshire in this capacity.

1. Information We Collect

We collect various types of information from and about users of our website and services, including

Personal Information

This is information that can identify you directly or indirectly. We may collect this when you:

  • Contact Us

    Name, email address, phone number, company name, job title, and the content of your message.

  • Book a Consultation

    Name, email address, phone number, company name, business needs, and goals.

  • Register for Programmes or Events

    Name, email address, phone number, company name, business size, industry, and specific programme interests.

  • Request Services

    Details related to your business (e.g., financial information for a Funding & Finance MOT, operational details for consultancy services), depending on the nature of the service.

  • Subscribe to Newsletters

    Your email address and preferences.

Usage Data

This is automatically collected information about how you access and use our website. This may include:

  • Your IP address, browser type and version, operating system.

  • Pages you visit on our website, time spent on those pages, unique device identifiers, and other diagnostic data.

  • Referring/exit pages, and clickstream data.

Cookies and Tracking Technologie

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Please refer to our separate [Link to Cookie Policy] for detailed information about how we use cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services

    To deliver the consultancy, training, and support services you request, including tailored growth programmes, strategic planning, and leadership development.

  • To Communicate With You

    To respond to your inquiries, provide customer support, send important updates about our services, and manage your account.

  • For Marketing and Promotional Purposes

    To send you newsletters, updates about new services, events, and other information that may be of interest to you, in accordance with your preferences. You can opt out of marketing communications at any time.

  • To Improve Our Website and Services

    To understand how our website is used, identify areas for improvement, and develop new features and services.

  • For Analytics and Research

    To perform data analysis, identify usage trends, and evaluate the effectiveness of our campaigns.

  • To Ensure Security

    To detect, prevent, and address technical issues or fraudulent activities.

  • For Legal Compliance

    To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With our Joint Venture Partners

    As Interfractional Business Services Limited trading as Scale Up Hampshire is a joint venture, your information may be shared with Skills for Business Training Limited, Alloy Business Innovation Limited, and AS Consultants for Business Limited for the purposes of delivering comprehensive services and support.

  • With Service Providers

    We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers like GoDaddy, email service providers, CRM systems, analytics providers like Google Analytics). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

  • For Legal Reasons

    We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • In Business Transfers

    In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

  • With Your Consent

    We may share your information with any other third party with your explicit consent.

5. Data Security

We implement appropriate technical and organisational measures designed to protect your personal data from accidental loss, unauthorised access, use, alteration, and disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Statement, or as required by law (e.g., for accounting or legal obligations). When your data is no longer required, we will securely delete or anonymise it.

7. Your Data Protection Rights (GDPR)

Under certain circumstances, you have the following rights regarding your personal data:

  • The Right to Access

    You have the right to request copies of your personal data.

  • The Right to Rectification

    You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure (Right to be Forgotten)

    You have the right to request that we erase your personal data, under certain conditions.

  • The Right to Restrict Processin

    You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The Right to Data Portabilit

    You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

  • The Right to Object

    You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).

  • The Right to Withdraw Consent

    Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

  • The Right to Complain

    You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

8. Cookies

Our website uses cookies. For more detailed information on the cookies we use and your choices regarding cookies, please visit our [Link to Cookie Policy].

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Statement of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Effective Date" at the top of this document. We encourage you to review this Privacy Statement periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Statement, our data practices, or if you wish to exercise any of your data protection rights, please contact us:

DescriptionBy Email: andy@asconsultantsforbusiness.co.uk

By Post: 10 Reigate Road, Epsom, England, KT17 1PH.